Privacy policy

Last updated: January 1, 2026

SAS KICK ENGINEERING MUSIC, operator of the website cleeugratin.fr, is committed to protecting the privacy of its users and complying with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, share, and protect your personal data.

1. Data Controller

SAS KICK ENGINEERING MUSIC
Registered office: 12 avenue du général de Gaulle, 95100 Argenteuil
Email: contact@cleeugratin.fr
Legal representative: César Mugerin

2. Personal Data Collected

We collect the following data:

  • Identification data: first name, last name, email address, phone number, postal address.
  • Order data: purchase history, products viewed, payment method.
  • Technical data: IP address, browser type, pages visited, session duration (via cookies).
  • Contact data: messages sent via the contact form or customer service.

3. Purposes of Processing

Your data is used to:

  • Process and deliver your orders (contract performance).
  • Improve your experience: website personalization, product recommendations.
  • Communicate with you: sending transactional emails (order confirmation, delivery tracking) or promotional emails (if you consent).
  • Analyze website usage: anonymous statistics to optimize our services.
  • Comply with legal obligations: invoicing, fraud prevention.

4. Legal Basis for Processing

  • Contract performance: to process your orders and deliveries.
  • Consent: for newsletters and marketing (you can withdraw your consent at any time).
  • Legitimate interest: to improve our services and analyze traffic (without affecting your rights).
  • Legal obligation: for invoicing and accounting.

5. Data Recipients

Your data is accessible to:

  • Authorized employees of SAS KICK ENGINEERING MUSIC.
  • Service providers (host Infomaniak, carriers, payment solutions) under confidentiality agreements.
  • Competent authorities in the event of a legal request.

No data is sold or transferred to third parties for commercial purposes.

6. Data Retention Period

  • Customer data: 3 years from the last order or interaction, unless a longer legal retention period applies (e.g., invoices for 10 years).
  • Prospecting data: until you withdraw your consent.
  • Cookies: maximum 13 months (in accordance with CNIL guidelines).

7. Cookies and Trackers

We use cookies strictly to facilitate navigation (cart, login).

  • NOT for analyzing traffic (Google Analytics, with or without IP anonymization).
  • NOT for personalizing advertisements (as there's no such thing here).

Cookie Management:

  • You can accept, refuse, or configure cookies at any time in your browser settings.

8. User Rights

Under the GDPR, you have the following rights:

  • Right of access: Request a copy of your data.
  • Right to rectification: Correct inaccurate data.
  • Right to erasure ("right to be forgotten"): Delete your data, subject to legal obligations.
  • Right to restriction: Suspend the use of your data.
  • Right to data portability: Retrieve your data in a structured format.
  • Right to object: Refuse the processing of your data for legitimate reasons.

To exercise these rights, contact us at: contact@cleeugratin.fr.

9. Data Security

We implement technical and organizational measures to protect your data:

  • Data encryption (SSL).
  • Secure hosting with Infomaniak (servers in Switzerland, GDPR-compliant).
  • Restricted access to sensitive data.

10. Changes to the Privacy Policy

This policy may be updated. The most recent version is always available on this page. We will inform you of significant changes by email or via a notification on the website.

11. Contact and Complaints

For any questions or complaints regarding your personal data, contact us at:
Email: contact@cleeugratin.fr

In the event of a dispute, you can file a complaint with the CNIL (www.cnil.fr).

This Privacy Policy complies with the GDPR and French law in force in 2026.